Felecia and Ellen started this firm with one defining principle, create a professional accounting firm that doesn’t nickel and dime their clients for asking questions! Their clients are encouraged to ask questions so that they are fully informed prior to making financial decisions with serious tax consequences. Unlike most CPA firms, phone calls and emails are not charged unless time-consuming research or planning is necessary. During your initial consultation, the fee for services will be discussed and agreed upon. Businesses will receive an engagement letter that provides, in writing, all fees and services discussed at the initial meeting. This open dialogue between the firm employees and their clients has created an atmosphere of trust that has been the reason clients come back every year and refer their friends and family. Their unparalleled service, professional knowhow, and overall business experience are why loyal clients won’t go anywhere else. They are never treated like they are just a number.